Privacy Policy

DuroDesign's Commitment To Your Privacy

Your privacy is important to us. This privacy policy explains what information (DuroDesign) collects from you and how we use, share, and safeguard it.

The Information We Collect

We collect personally identifiable information that you agree to provide. On our site you can order samples, make requests, or ask questions. The types of personal information collected at these pages are:

  • Name
  • Mailing Address
  • Email Address
  • Phone Number

We automatically receive non-identifiable information when you visit our website

When you visit our site, our web server automatically logs the following information, which cannot be used to identify you personally:

  • The Internet Protocol (IP) address of your computer (the numeric representation of your computer's connection to the Internet, which cannot identify you)
  • The type and version of the browser and operating system you are using
  • The date and time you access our website
  • The particular pages you visit on our website
  • If applicable, the name of the URL from which you linked directly to our website

We use the above non-identifiable information, which is not linked to personally identifiable information, to gather and analyze aggregated data for improving our website and making it more useful to our visitors.

We also use a third-party tracking service, Google® Analytics, which employs cookies to gather non-identifiable, aggregated information (e.g., IP address, browser type, operating system, pages viewed) that we analyze to determine website usage trends.

The Way We Use Information

We use the information you provide about yourself when requesting information only to complete that request. We do not share this information with outside parties except to the extent necessary to complete that request and to confirm delivery (i.e. such as completing sample color request with our shipping company).

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use anonymous, non-identifying and aggregate information to better design our website.

We never sell, lease, or rent your personally identifiable information to third parties for their marketing or advertising purposes.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-888-528-8518 or send us an email at

Contact Information

Call us toll free

(888) 528-8518


(450) 978-3403


(450) 978-2542


Mailing Address

3229 Nord Autoroute Laval (A-440) Ouest
Laval, QC H7P 5P2

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